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f.a.q.
You have questions. wE have answers.
Our FAQs cover a wide range of topics, including how to place an order, available payment methods, customization options, tracking your order, and much more. We want to ensure that your experience with Wi-Foo is as smooth and enjoyable as possible. By addressing common questions, we aim to provide clarity and alleviate any uncertainties you may have.
To place an order using Wi-Foo, simply download our mobile app or visit our website. Browse the menu, select your desired items, customize as needed, and add them to your cart. Proceed to checkout, choose your preferred payment method, and confirm your order. It’s that easy!
We accept a variety of payment methods, including major credit cards (Visa, Mastercard, American Express), debit cards, mobile wallets (Apple Pay, Google Pay), and integrated payment platforms. You can choose the option that suits you best during the checkout process.
Absolutely! We understand that everyone has unique preferences. Wi-Foo allows you to customize your order to meet your specific requirements. You can make special requests or note any dietary restrictions or allergies in the order notes section during checkout.
Yes, Wi-Foo supports both takeout and delivery orders. You can choose your preferred option during the ordering process. For delivery orders, please provide your delivery address, and our system will calculate the estimated delivery time.
Once you’ve placed your order, you’ll receive real-time updates on its status. We’ll notify you when your order is confirmed, being prepared, and when it’s ready for pickup or out for delivery. You can also track the progress of your order within the Wi-Foo app or website.
Wi-Foo is available for ordering 24/7, allowing you to place orders at your convenience. However, please note that individual restaurants may have specific operating hours for order fulfillment and delivery, which may vary.
We value your feedback and want to ensure the best experience for all users. If you have feedback, suggestions, or encounter any issues while using Wi-Foo, please reach out to our customer support team through the app or website. We’ll be happy to assist you and address any concerns promptly.